We always try to be as friendly and helpful as we possibly can, and it’s extremely rewarding when our clients notice. Here are a few of our
recent 5-Star reviews.
• Thank you, Crywolf team! I was very stressed going in to assess my MacBook Air for damage after having spilled water on it a few hours before. The team was reassuring and knowledgeable, and they explained my options clearly. They assessed and repaired my laptop within two days. 10/10 recommend for their availability and accessibility compared to the Apple Store and they seem to genuinely care. A.S. – March 24, 2023
• Can’t beat this team anywhere! Tommy and Lauren are so conscientious about pleasing us. They don’t push or bark up a high end purchase to replace what is repairable. They clearly explain the options. They even make sure we understand any new settings. They have been our go to for Mac repairs for years. M.& D. – March 20, 2024
• I recently had the pleasure of experiencing top-notch service at Crywolf and I couldn’t be more impressed. From the moment I walked in, I was greeted by Tommy and Lauren who exuded fun and professionalism. They patiently listened to my concerns and assured me that I was in good hands. Gale, the technician assigned to my MacBook, showcased his deep understanding of computers and data extraction. Not only did he swiftly diagnose the issue, but he also explained the details in a manner that was easy to comprehend on the phone and in person. What truly stood out to me was the friendly and welcoming atmosphere of the store. Thanks to the exceptional service provided by Gale, Tommy, and Lauren, my pictures are saved and MacBook is now functioning flawlessly, and I couldn’t be happier. I highly recommend to anyone in need of computer repair or data extraction services. A.S. – March 20, 2024
• Always on point, personal, skilled and generous. I have visited them once or twice a year for at least 2 decades. Thanks. D.K. – March 16, 2024
• Tech problems are always stressful, and never a ‘good situation.’ But, at Crywolf, they’re transparent with what they’re doing, detail what the outcomes could be, and are ‘in your corner.’ They arm you to weigh your options as best you can, and try to lead you to the best outcome, even amidst imperfect options. G.C. – March 8, 2024
• What a great team! The team is so welcoming and kind, and even though my computer was beyond help. They were really kind and explained everything (the process) so that i could further understand the issue, and how to better understand my Apple products. The shop felt very home-like and warm. Overall, I will be coming back to this location for all things technology related issues. C.C. – February 20, 2024
• After the Apple Store telling me I need to drop $1200 on a new logic board for my MacBook Pro, I took it to CryWolf and they were able to find the issue and fix my computer without replacing the logic board – saving me $1000. AMAZING! B.F. – February 9, 2024
• Wow! What a gem this place is. I went in 20 minutes before they were closing and they could not have been nicer. I apologized for coming in so late and they wouldn’t hear of it. The two guys up front were really nice and even though it was the end of the day for them were friendly, chatty and taught me some things about my mac. The guy in the back fixed the computer in less than thirty minutes and the cost was super reasonable. BONUS – you park right in front of their store and walk right in. They have a huge parking lot and super easy to get to. Right off of Clairemont Mesa and the 52. A.C. – February 6, 2024
• Have been dealing with this business since 2014. Bought my MacBook here. They are Apple dealers and experts. Extremely helpful and knowledgeable. IF I HAVE A PROBLEM WITH MY COMPUTER, THIS IS WHERE I GO. The service is outstanding. I have never had a problem, always met my needs. I highly recommend this business.M.S. – July 26, 2023